Privacy Policy
Effective Date: 11/04/2025
Last Updated: 11/04/2025
Company Name: Ethereal Printing (UK)
Website: www.etherealprintinguk.com
At Ethereal Printing (UK), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. This Policy is compliant with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We may collect and process the following data:
Personal Data:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed via secure third-party gateway Stripe)
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IP address
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Any other data you provide directly to us (e.g., via contact forms or account creation)
Usage Data:
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Browser type and version
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Time zone setting and location
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Operating system and platform
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Clickstream data and page interactions
2. How We Use Your Information
We use your data for the following purposes:
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To provide and maintain our services
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To process transactions and manage orders
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To communicate with you (e.g., service updates, marketing)
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To personalise your experience
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To improve our website and services
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To comply with legal obligations
3. Legal Basis for Processing (GDPR)
Under the GDPR, we rely on the following legal bases to process your personal data:
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Consent – You have given us clear permission to process your data.
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Contractual necessity – The processing is necessary for a contract you have with us.
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Legal obligation – The processing is necessary to comply with the law.
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Legitimate interests – The processing is necessary for our legitimate business interests.
4. Data Sharing and Transfers
We do not sell your personal data. We may share data with:
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Third-party service providers (e.g., hosting, payment processors, analytics)
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Legal or governmental authorities when required by law
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Business partners with your consent
If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses or adequacy decisions).
5. Your GDPR Rights
If you are located in the UK/EU/EEA, you have the following rights:
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Right to access – Request a copy of your personal data
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Right to rectification – Request correction of inaccurate data
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Right to erasure – Request deletion of your data (“right to be forgotten”)
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Right to restrict processing – Ask us to limit how we use your data
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Right to data portability – Receive your data in a portable format
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Right to object – Object to processing based on legitimate interests or direct marketing
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Right to withdraw consent – Withdraw your consent at any time
To exercise these rights, please contact us at: steven@etherealprintinguk.com
6. Data Retention
We retain personal data only as long as necessary for the purposes stated in this policy or as required by law. When data is no longer needed, we securely delete or anonymise it.
7. Security Measures
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and serve personalised content. You can manage your cookie preferences via your browser settings or our cookie banner.
9. Children’s Privacy
Our website and services are not intended for children under 16. We do not knowingly collect data from children without verified parental consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date. If changes are significant, we may notify you directly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ethereal Printing (UK)
Email: steven@etherealprintinguk.com
Address: 32 Dixon Terrace, Whitburn, West Lothian, EH47 0LH.